Growing Number of Customers: Get a Pager System

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The Australian Bureau of Statistics reported that the number of people in Australia has gone past 22 million. It may not seem big in some people's standards but 22 million is a lot of people. Just think about what would happen if these people eat breakfast, lunch, or dinner in your restaurant every day.

As the population increases, so will the demand for basic needs such as food. As a restaurant manager, you are responsible for making sure that every hungry customer gets an equal share of fish and chips. If you cannot meet their needs, they tend to walk away and look for another restaurant. As a result, you lose a couple of dollars of potential profit because you kept him waiting.

How do you handle an increasing number of customers every year without faltering on service? You employ an age-old piece of technology that, over time, has undergone an extensive change in function: the pager. However, today's pager is no longer the iconic pager that revolutionized the telecom industry in the old days.

Today's paging system helps restaurants manage people more effectively by taking advantage of its technology. It still uses radio waves to transmit messages from pager to pager, but it no longer transmits strings of text and numbers. Instead, the pager is designed to ring and vibrate when it is prompted by a central control unit.

When the host asks a customer to wait for a vacant seat, he will give the customer a pager, typically a flat disc. While waiting, the customer can freely roam around the premises for a while, which prevents him from getting bored. When a vacant seat is available, the host instantly presses a button to let the pager ring and vibrate. The modern pager systems call the customer, letting him know that his table is ready.

Pager systems are useful for handling large volumes of customers as efficiently and quickly as possible. Waiting times are drastically reduced because the pager alert comes almost in an instant. You can prevent customers, as well as potential profit, from walking away even if your restaurant is already full.



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